Frequently Asked Questions

Inhouse CIC manages Queen’s Park Arena on behalf of Queen’s Park Arena Charity. Our organisations are not involved in any events happening around the rest of the park and surroundings areas.

The Queen’s Park Arena Official Summer Programme 2024 is scheduled to commence on June 28th, and will continue until July 21st. To get a more detailed understanding of the daily events and activities taking place during the programme, please check the event listings on our website

All lost property found will be kept at the site office during the festival, so speak with one of the staff members who will be able to help you. If you realise you’ve lost something after the festival has ended, please contact us. Unclaimed lost property will be kept for one week. Any remaining items will either be destroyed or donated to a charity shop. If you find an item of lost property, please hand this to a member of our team. Thanks!

Please check the event listings for detailed information regarding age restrictions for that specific event. Generally, day time events are for families with evening events for 18+ only, however there are a few exceptions to this rule, including Monday night movies and some sports screenings.

Young people and children are not allowed on the site without an accompanying guardian/adult with them at all times. There is a maximum of 1:2 adult:children ratio, although we would recommend 1:1 where possible.

The adult/guardian is responsible for the safety and well-being of any infants, children, or teenagers in their party. Age verification will be checked upon entry by SIA licenced stewards. Furthermore, Cafe/ Bar will operate under a Challenge 25 policy, and may require attendees to provide valid photographic identification (such as a driving licence or passport) as proof of age.

Our venue is running a cashless cafe / bar.

 

On Foot

Queen’s Park is in the heart of Glasgow’s Southside. Set within the park, Queen’s Park Arena is best accessed via the entrances on Pollokshaws Road, Balvicar Street or Victoria Road. There are further access points to the park on Langside Avenue and Langside Road.

 

By Car

Parking is very restricted in and around the Queen’s Park area, we strongly advise travelling by bicycle, foot or by one of the public transport options outlined below.

 

By Bike

Set within the park, Queen’s Park Arena is best accessed via the entrances on Pollokshaws There is a Nextbike Glasgow bike station at the Pollokshaws Road entrance to the Queen’s Park. There are a further 43 locations city-wide, with bikes being available for hire 24/7.

By Train

Queen’s Park Station is the closest station to Queen’s Park Arena. Trains run direct from Central Station to Queen’s Park Station with travel time being under 10 minutes.

By Bus

Buses from the City Centre directly to Victoria Road can be accessed via routes 4, 4A, 5 and 6. Routes 57, 57a & 38e drop off at Shawlands. Services 4a, 38a & the 57 & 57a link the West End to the Southside.

Our approach to event programming and development involves drawing from a variety of sources. We rely on feedback received from previous events to improve and refine our approach. We also take into account guidance from the QPA board to ensure that our events align with the organisation’s goals and values. Additionally, we welcome ideas from interested parties and stakeholders to ensure that our events are engaging and relevant to the community. As a social enterprise, we are committed to achieving community benefit goals, which also guide our event planning efforts. Finally, we leverage the creativity and expertise of our wider team to develop innovative and exciting event concepts.

In short, the fencing that we have installed plays a crucial role in ensuring the safety of our staff working on the site as well as the integrity of the structures and equipment at the venue. Additionally, we would not be able to licence the event in Glasgow City council without a perimeter fence, as this is crucial to maintain our legal capacity

We utilise various marketing strategies to promote our events and activities:

 

  • To reach immediate local residents, we also create and distribute flyers via direct mail drops throughout the year
  • Social media platforms such as Facebook and Instagram are a primary tool for our general marketing. Their speed, affordability, and broad reach make them ideal for reaching a large audience.
  • To advertise within QPA and on-site, we post notices and posters on the QPA notice board and other designated boards.
  • When promoting individual events, we often list them on sites like The List, the Skinny, and What’s on Glasgow to reach a wider audience.
  • For larger events, we create press releases that we send to local papers such as Glasgow Live, The Evening Times, The Glasgowist, and the Daily Record, in the hopes of generating media coverage.

If you’re interested in volunteering for the space, you can easily sign up through our website at qpa.inhouse.scot. Our website is prominently featured on all of our branding and promotional materials, including flyers, so it’s easy to find and access.

Queens Park Arena is a greenspace site and therefore can be uneven underfoot in places.

There are pathways approaching and crossing the Arena and space will be made available towards the front of all cinema viewing for wheelchair users. Aalso, there is a dedicated accessible toilet facility onsite.

If you would like to discuss any accessibility requirements with us, please contact us directly at cic@inhouse.scot

This is Scotland…

Events will always take place even in instances of wet weather, so we ask that guests check the weather before attending and dress appropriately.

In instances of inclement weather, the event managers will pause events where it could be deemed dangerous and in accordance with their event safety manual which is written specifically for the venue and in accordance with the ‘Purple Guide’ recommendations. Should events be cancelled due to dangerous weather, information will be sent to all ticket holders and updates on social media platforms will be published.

Please keep an eye on our social media channels for any changes due to extreme weather but some rain won’t stop us!

Our event venue features a fully licensed cafe/bar where you can purchase a variety of alcoholic and non-alcoholic beverages. Snacks such as fruit, crisps, pick n’ mix, popcorn, nachos, and ice cream will also be available for purchase. There will also be fresh woodfired Pizza available onsite.

Please note that, due to licensing regulations, EHO standards, and site safety policy, attendees are not permitted to bring their own drinks or food on the premises. The site offers free drinking water that attendees can get from the bar or one of the other water stations.

The only exceptions permitted are for:

-baby milk bottles

-baby sippy cups and

-empty water canisters that can be filled at water stations onsite (family and fitness events only)

Menus of what is available from site amenities will be made public in advance of the events. Fortunately , the majority of the events only last a few hours, so if there is nothing you like on the menu, we ask that you eat before or after the event

To ensure compliance with age restrictions, the cafe/bar will operate under a Challenge 25 policy, and attendees may be asked to provide valid photographic identification (such as a driving licence or passport) as proof of age.

Well behaved pets may join us on site, however, dogs are not allowed to enter the amphitheatre space during events that feature loud music, erupting crowds or explosions that may frighten or aggravate their pets. This policy has been made in line with recommendations from the PDSA who recommend pets not to be brought to music/loud events. Animals are restricted in the performance area on cinema screening, live music and the Sport Screenings and must remain in the Bar/quieter areas which will be specifically made to cater for the safety of customers who may want to bring their pets. Additionally dogs must always remain on leads when onsite at all times for their safety and that of other customers

 

Like all festival sites, there are restrictions on what can be brought into the licensed area.

Please note that all patrons may be asked to participate in a voluntary search upon entry whilst all bags will be searched at the entrance.

This is to ensure the safety of the staff and other customers and to comply with Scottish licensing legislation on entering licensed premises.

Refusal from customers to participate will result in no entry to the site.

We kindly ask that you do not bring:

-Weapons

-Drugs ( if a visitor is prescribed certain medication for health reasons, they must present a valid medical certificate before being allowed onto the festival site

-Drinks/alcohol or pre packaged beverages of any kind

-Food or snacks pre-packaged or otherwise

-Balls

-Permanent markers

-Bikes/scooters (There will be a small limited storage area for kids bikes within the site, however the site cannot accommodate adult bikes)

– Any other objects that may be used as weapons or considered dangerous by the event management team

Please note that, due to licensing regulations, EHO standards, and site safety policy, attendees are not permitted to bring their own drinks or food on the premises. The site offers free drinking water that attendees can get from the bar or one of the other water stations.

The only exceptions permitted are for

-baby milk bottles

-baby sippy cups and

-empty water canisters that can be filled at water stations onsite (family and fitness events only)

Please note – FREE DRINKING WATER WILL BE AVAILABLE ONSITE

All events start at their listed time except for large events such as music events, sports screenings and open air cinema.
The feature film will generally begin 1 hour after the door time. However we strongly advise you arrive as close to door time as possible to avoid long queues at the gates which will result in you missing the start of the film. The site has a licensed café/bar, and evening screenings feature pre-show entertainment which is not to be missed!

Every individual, no matter what age, requires a ticket.

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